A Note About The Coronavirus


Update: June, 27 2020

Yesterday, on the day the original executive order to restrict non-essential visitors was expiring, the Governor released executive order No. 2020-136 to extend the no visitation until July 24th.

Unfortunately, this means that we can no longer allow for room visits like we had originally planned. This new information is released with a heavy heart and we understand how frustrating this may be for all of you. However, it is our top priority to protect the health and safety of our residents and we are required to follow the Governor’s orders.

You are still able to continue outdoor visits and FaceTime as usual. Please continue to contact us for appointments in advance.

We appreciate everyone’s patience and understanding during this difficult and ever changing time. We will do our best to keep everyone updated as new information becomes available. Thank you for your continued support.

Kelly Steffey RN, BS, CDCM, CALD

Vicinia Gardens of Fenton and Otsego

Update: June, 24 2020

Thank you all for being patient during this trying time. I know it has not been easy on the residents and all their families. I am sure all of you are eager for visits with your loved ones to get back to normal. The original end date set by the governor, excluding all non-essential visits, is quickly approaching. We must continue to be diligent as we allow visitors into the building again.

Starting Monday June 29th, we will be allowing 1 visitor per resident at a time, no visitors under the age of 18, and 1 person in the foyer at a time to be screened (this policy is subject to change).

Some Rules to follow:

  1. No visitor can be in the common areas or walk the halls. They must ONLY visit in the resident’s room.
  2. A face mask is always required for the visitor while in the building, including in the resident’s room. Please bring your own mask.
  3. Make sure you are calling ahead to set up a visit. If you show up unannounced, we cannot guarantee a visit so please call in advanced (at least an hour in advance).
  4. You will be required to get your temperature taken each time you visit.
  5. Visitors are not allowed to participate in activities.
  6. Please do not visit if you have traveled outside of Michigan in the last 2 weeks, if you have a fever, cough, or sore throat.

The DPOA is responsible for informing all family members of these rules. Please follow these rules so that we can continue to progress in the right direction towards a more normal lifestyle and so that we can continue to have visits. We, like all of you, would love to remain a COVID-19 free campus. With your compliance of these rules we can continue to keep our facility safe. We will continue to allow the resident to only leave the facility for doctor’s appointments and other essential appointments. We will not allow for them to go to restaurants or public places, it is not safe. We will continue to keep everyone updated as new information surfaces. Thank you again for your continued support.

Kelly Steffey RN, BS, CDCM, CALD

Vicinia Gardens of Fenton and Otsego

Update: June 2, 2020

Dear Friends and Family,

Vicinia Gardens has zero cases of COVID-19 for residents and staff!

The stay at home order has been lifted in Michigan and I am sure that is very exciting to hear. We, like many of you, are very relieved that our state is moving in the right direction, with the opening of some restaurants, bars, and stores. Unfortunately, Vicinia Gardens and communities like ours are still vulnerable. We must continue to keep precautions in place to keep our residents healthy and safe. The governor has extended the order for the exclusion of non-essential visitors into our facility until June 26. We are aware of the toll that these continued regulations are taking on the residents. Not being able to socially interact with their loved ones has been extremely difficult. We realize how challenging it is for some to communicate through a window and recognize that many may feel isolated from the world. As a result, we have thought long and hard about the best way to overcomes these obstacles.

We concluded that there is a safe and legal way for families to interact with their loved ones by conducting scheduled outdoor visits. There are a few guidelines: (1) please plan and watch the weather prior to scheduling, (2) call your building and schedule an appointment during the times of 10am-12pm, 2pm-5pm and 6pm-8pm, (3) avoid the busy morning and evening hours, and bedtime hours, (4) you are still required to sit 6 feet apart and MUST wear a mask, (5) if you experience any symptoms of COVID-19, such as fever over 100.4, cough, sore throat or have been in contact with someone who is sick, please self-isolate and not visit until tested negative or 2 weeks post symptoms.

I know this is still not ideal, but we are getting closer to our “new normal”. Remember as always, your loved ones are our #1 priority! Additionally, many of you have asked about the non-essential doctor visits. We have concluded that they can be picked up at the door by you and we will bring them out wearing a mask. Dental and doctor offices have very strict guidelines, like ours, making us feel comfortable and safe allowing them to go to these appointments. Please do NOT take them out shopping or to restaurants as they are still very vulnerable and could potentially bring a virus back to the building with them. Thank you so much for your continued understanding and support. We will keep everyone updated as we become aware of new information regarding COVID- 19 guidelines and our facility.

Stay Safe,
Kelly Steffey RN, BS, CDCM
Assisti Care LLC

Update: May 21, 2020

Dear Friends and Family,

As of 5/20/2020, Vicinia Gardens has no confirmed positive COVID-19 cases in any of our communities or staff members.

First, I would like to say thank you for your cooperation during this time. It has really made a difference in keeping the staff and residents at Vicinia Gardens safe. As the Big Three automobile manufacturers open their doors and business around the state move towards reopening, I fear that the people in our communities will start to let down their guard. With that being said, I want to remind all of you that our elderly population is still very vulnerable. It is important that even with the re-opening of businesses we remain vigilant around the elderly. This includes taking the same precautions that we have been. I want to remind you that the facility is still closed to outside visitors until at least May 31st. If that date does not get extended, I will release a plan for safe visits with the details on who, what, when, where, and how. It is my goal to make sure we continue to put the safety of the residents first. I am sure you miss them more than I can even imagine, but we need to remain diligent with our safety precautions. I have posted an article on the blog of our web site that talks about ways to stay connected to your loved ones during this time, so please feel free to read it! Thank you again for your continued support.

As usual, if you have any questions or comments you can contact me at the number below or speak to your Executive/Resident Director.

Stay Safe,
Kelly Steffey RN, BS, CDCM
Assisti Care LLC

Update: May 5, 2020

Dear Friends,

As of 5/5/2020, Vicinia Gardens has no confirmed positive COVID-19 cases in any of our communities or staff members.

Hello, I hope this update finds you and your family safe and healthy. This message is to keep you updated on the latest executive order 2020-72. This executive order extended our restrictions of visitors and non-essential providers through May 31, 2020. I know everyone is getting anxious to visit their loved ones and we still encourage window visits (making sure you still wear a mask and maintain 6-foot distance). Your loved ones very much miss their families and the window visits brighten their days. We at Vicinia do all we can to assure their physical and emotional needs are being met but of course nothing is as important as our true family. I assure you that we are doing everything in our power to keep everyone healthy, screening anyone that comes in the building, temping residents, and wearing masks.

As usual, if you have any questions or comments you can contact me at the number below or speak to your Executive/Resident Director.

Stay Safe,
Kelly Steffey RN, BS, CDCM
Assisti Care LLC

Update: April 24, 2020

Dear Vicinia Families,

Currently there are no cases of COVID-19 in any of our facilities.

What an amazing team we have made up of residents, employees, family members, and community supporters. We are doing everything that we can at Vicinia to keep the resident’s body and mind healthy and safe.

With that being said, we are taking extra precautions making sure that each staff member is screened for possible systems or exposure before entering the building for their shift. If a staff member is feeling sick, we ask that they remain home and get healthy. We are closely monitoring the emergent visitors. We are encouraging all staff to wash hands for 20 seconds, wear masks and gloves, and practice 6 foot social distancing unless giving personal care. Twice daily, we are having each resident’s temperature monitored to ensure early detection and their safety as well.

In order to keep our residents and staff safe, we have stopped social gatherings, and communal dining. Our activity department is making sure our residents are engaged and enjoying life! Although we have not been able to participate in these activities, we have created other ways to keep our residents smiling and happy. We can continue our outside walking group as we practice social distancing, individual room arts and crafts, hallway exercise and doorway sing along is still able to continue! Most importantly, one on one walks with our residence that need assistance. The only thing we are not able to replace is your voice, face and smiles. Please remember we have Skype and FaceTime sessions available on our iPads, and iPhones. Appointments can be set up with Gabby at coordinator@viciniagardens.com. We continue daily to receive updated information from the CDC as well as our State and federal government! We are doing everything in our power to keep residents safe and healthy.

Many of you are asking what you can do to help and we appreciate your kindness.  If you know of anyone who could make and donate masks, feel free to have them contact us. If you know any college students pursuing a career in the medical field, we have a variety of positions available. They can apply at our website, but only if they have been following the stay home stay safe order. Another great idea could be to do some paintings on the resident’s windows from the outside to provide a beautiful visual! Anyone can help us out doing this if you can’t personally. Public shoutouts can be given to buildings or individual staff members by going to catrinak@viciniagardens.com. We will post these to our Facebook page!

Finally, please say prayers that we can continue to stay healthy, supportive, positive, and united as a family during this challenging time.

Kelly Steffey RN, BS, CDCM, CALD

Update: April 17, 2020

Dear Vicinia Families,

I have been closely monitoring the latest updates from our Michigan leaders as well as the Federal CDC in an effort to keep all of our Vicinia Families safe. Please see attached Governor Whitmore latest executive order 2020-50 that was implemented for protections for all long term facilities effective immediately until May 13. The most significant portion of this current order is as follows:

Long-term care facilities must:

“Cancel all communal dining and all internal and external group activities throughout the duration of the declared states of emergency and disaster.”

This news is not at all what we wanted to see and makes us sad as we take pride in our family like group dining experience as well as our activities to engage mind, body and spirit for all of our residents. We will always do everything required of us in order to keep our residents and employees safe during this time. It comes with a heavy heart that the short-term experience for all involved will need to be altered from what we all would choose. We are in the process of making sure that each resident has some type of table to eat on in their room, and will be delivered their meals. Our residents that need to be fed or closely monitored for chocking hazard will continue to do so. Each facility has some very specific needs. If you have any concern please feel free to contact me.

I have been in constant discussions with our resident directors to share ideas on how to continue providing daily social experiences for our residents. Our life enrichment department has been an essential part of the team during this time and will continue to do all they can to make sure the residents get some exercise and socialization.

Kelly Steffey RN, BS, CDCM, CALD

Update: April 10, 2020

A video update about staffing and our continued efforts to keep everyone safe.

Update: April 1, 2020

Please be assured that we are following all CDC guidelines during the COVID-19 pandemic. We have been working to help ensure that we are prepared with the events that change day-to-day. Such precautions are:

  • Sick and/or immunocompromised employees are to stay home.
  • Prior to entrance into the building, all employees or health care providers are screened for symptoms such as fever, cough, sore throat or shortness or breath.
  • Only essential staff and visitors (such as Doctors and Nurses) are allowed entrance into the building. We are also asking if they have been in contact with anyone with a confirmed case of COVID-19.

Some of the other steps are frequent hand washing (or sanitizing), proper cough/sneeze etiquette, and frequent cleaning of frequently touched surfaces.

I am sure you have heard of the staff’s decision to “lock in” with the residents. We made this decision on the day that the Governor issued a stay home stay safe order. Our employees that are home during this 2 week period have declared their willingness to follow this order so that after the two weeks is up they can come in to help cover shifts in the buildings knowing they have had minimal chances of coming into contact with someone that is carrying the virus.

We are hoping with these strict guidelines we have been enforcing that we will continue with a full healthy staff and residents! For employees, you may click on this link for more information about employee rights as part of the Families First Coronavirus Response Act. We understand there is concern, so we want you to know that we have taken and will continue to take appropriate steps to mitigate the risk of exposure. Our number one priority is the health and safety of all.

Thank you for your understanding as we navigate this unprecedented crisis together as a community and a nation. Our commitment to our residents, families and staff remains unchanged.

Kelly Steffey RN, BS, CDCM, CALD

Update: March 25, 2020

A video update after Governor Whitmer’s stay-at-home order.

Update: March 24, 2020

A special video message to our front-line warriors.

Update: March 19, 2020

We want to thank our families, health care providers, and staff who are working so hard to comply with our visitation limitations. I assure you this is not easy for anyone.

We are increasing our Facebook postings so you can see your loved ones smiling faces! Phone calls and FaceTime are other great options. I want to remind you that staff are still taking care of the needs of the residents, so please call during the time that your facility has designated.

Our number one priority is keeping everyone healthy. We will continue posting updates on the web page viciniagardens.com. We are praying that this ends soon, but until then enjoy the pictures of your loved ones smiling on Facebook!

March 12, 2020

Dear Family Members and Visitors,

As you know, the Coronavirus (COVID-19) has created new and unfamiliar health concerns for all of us. Effective immediately, we are suspending all visitation into our facilities with exception of essential health care providers. This policy will remain in place until further notice in an effort to prevent the spread of COVID-19 to our residents, who are most at risk.

Our staff at Vicinia Gardens is taking additional precautions to ensure the health and well-being of our residents. This includes more frequent cleaning of common areas and hand sanitizing stations at our entrances. We also have cancelled all resident outings.

Additionally, as a precaution we are encouraging families to reschedule any resident doctor appointments that are non-essential or emergent.

In response to these temporary safeguards, beginning on Monday, March 16, we will have iPads available to our residents for anyone who wishes to visit via Facetime.

If you have an emergency situation that requires an exception to these visitation restrictions, please call us to make arrangements. We will not be allowing anyone into our facilities if they had any symptoms of illness or traveled to an affected region within the past 14 days.

While these safeguards are not convenient, our residents’ health and well-being is our priority at Vicinia Gardens. We will continue to monitor the Center for Disease Control and will communicate any other policy changes if needed. Please check our website – ViciniaGardens.com – for up to date information and policy changes.

Thank you for your support and understanding. If you have any questions or concerns, please contact me at 810-577-2153.

Kelly Steffey RN, BS, CDCM, CALD
Assisti Care LLC